Cultural Mediator – Lingala/French

Report to: CM Supervisor

Location: Athens

Duration: 3 months

MSF MISSION

Médecins Sans Frontières (MSF) is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or human-made disasters and to victims of armed conflict, without discrimination and irrespective of ethnicity, religion, creed or political affiliation. MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such, MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of the organization. MSF in Greece provides humanitarian and medical assistance to the refugee and migrant populations fleeing conflict and other precarious situations in their home countries.

We are a non-profit, self-governed, member-based organization.

POSITION OBJECTIVES

Supporting the communication and interaction between beneficiaries (migrants and refugees) and care providers in the host country, through addressing consequences of language barriers, socio-cultural differences and discrimination, following MSF protocols and procedures, to improve access to quality health care and other relevant services and providing MSF with an understanding of local socio-cultural determinants.

RESPONSIBILITIES OF THE POSITION

• Assure the translation between the medical doctor/health care worker and the patient in his/her mother tongue.
• Support patients’ orientation at the hospital entrance when needed.
• Support translation of internal/external documents into the required languages.
• Participate in creation of any material needed for communication.
• Ensure confidentiality and medical secrecy.
• Inform patients and communities about MSF and services it provides.
• According to medical priorities, deliver information to the patients and community on specific health topics
• Implement activities of health education and awareness (sessions in schools, churches, community), under the indications and supervision of the HP Supervisor.
• Under the guide of HP Supervisor, assess the impact of activities (with questions, verifications and behaviors observations), and report problems, success and constraints to him/her.
• Collect all type of information related to specific health and living conditions of the population, in particular to identify the most vulnerable populations to target.
• Report to HP Supervisor: activities, problems met, strengths and constraints.
• Establish and maintain contacts with social partners, including other NGO’s, governmental health services that can provide answers to social problems.
• Keep education and communication areas clean and tidy and professional materials available.
• Participate in creation of any material needed for the activities of information, education and communication.

SELECTION CRITERIA

• Fluency in Lingala is mandatory (spoken & written).
• Knowledge of French will be considered as an important asset.
• Good knowledge of English and/or Greek.
• Previous working experience desirable, with MSF or other NGOs.

COMPETENCIES

• Cross Cultural awareness and flexibility
• Analytical Thinking
• Effective Management, organizational and communication skills

POST CONDITIONS

• Annual Gross salary based on MSF Salary Grid
• Private health insurance
• Full time Position

At Médecins sans Frontières (MSF), we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. Our diversity fuels our innovation and connects us closer to our beneficiaries and the communities in which we work. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, ethnicities, religions, beliefs, and ability status and all other diversity characteristic.

TO APPLY

Please send your CV and a motivation letter in English quoting reference code " CM Lingala/French” in the subject line of the e-mail at:  MSFCH-Athens-Recruitment@geneva.msf.org

Closing date: 16/07/2024

All applications will be treated in strictest confidentiality.

Only shortlisted candidates will be contacted.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your data will be treated confidentially. Only people part of the recruitment process have access to your data. MSF does not sell your data under any circumstances. If you have any questions or requests, you can contact  msfch-greece-HRCo@geneva.msf.org [mission HR contact].